Accessibility Statement

Our Commitment

Madame Gabriela Beauty is committed to ensuring that our website is accessible to everyone, including people with disabilities. We believe self-care should be available to all, and we are actively working to make our digital experience usable by the widest possible audience, regardless of ability or assistive technology.

Measures We Take

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C). As part of our ongoing efforts, we:

  • Use an accessibility application on our website to support navigation and display adjustments
  • Regularly review our site for accessibility improvements.
  • Welcome feedback from our community to help us identify and address issues
  • Work with our platform, theme, and app providers to improve compatibility with assistive technologies

Conformance Status

We describe our website as partially conformant with WCAG 2.1 Level AA. "Partially conformant" means that some parts of the content do not yet fully meet the accessibility standard. We are actively working to address these areas.

Known Limitations

Despite our best efforts, some content on our site may not yet be fully accessible. We are aware of, and actively working to resolve, the following known limitations, among others:

  • Certain pop-up modals and overlays including size, shade, and variant selectors may not be fully announced to screen readers.
  • Some product images and variant states (such as "out of stock" or shade availability indicators) may not yet convey all information through alternative text or programmatic labels
  • Some product photography, lifestyle imagery, and user-generated content may have limited or missing alternative text while our team completes an ongoing audit
  • Third-party applications, widgets, and embedded content (including reviews, chat, payment, and social media) may not meet the same accessibility standards as our core site
  • Certain older marketing pages, campaign landing pages, and archived product content may not yet have been updated to current accessibility standards
  • Other accessibility barriers not listed above may exist in other areas of our site, including but not limited to navigation elements, form fields, interactive features, dynamic content, and media. We are committed to identifying and addressing these as part of our ongoing accessibility review.

If you encounter any accessibility barrier not listed above, please let us know , your feedback directly helps us prioritize improvements.

Alternative Access — We're Here to Help

If you experience any difficulty accessing any part of our website, viewing product information, or completing a purchase, please contact us and a member of our team will personally assist you. We will make every reasonable effort to provide you with the information, product details, pricing, availability, or purchase assistance you need through an accessible alternative channel, including by phone or email.

Accessibility Support:

Ongoing Improvements

Accessibility is a continuous process, not a one-time project. We regularly audit and update our website, product pages, checkout flow, and email communications to improve the experience for all users. We welcome feedback at any time and use it to prioritize future improvements.

Third-Party Content

Our website integrates content, applications, and services from third parties (including payment processors, review platforms, embedded social media, accessibility overlays, and marketing tools). While we select partners who share our commitment to accessibility, we do not have full control over third-party code and cannot guarantee its conformance. If you experience an issue with third-party content, please contact us and we will work with the provider or offer you an accessible alternative.

Formal Approach

This statement was prepared based on our current understanding of accessibility standards and an internal review of our website. We review and update it on an ongoing basis.

Last reviewed: April 21, 2026.